hbdb's Guide to Responsible Gaming
Fun and safety together — hbdb believes that healthy entertainment is the best entertainment. Set your limits and stay aware.
Gaming should be enjoyable, not addictive
hbdb believes that betting and casino gaming should be a healthy form of entertainment — not a source of financial stress or mental distress.
Participating in online betting and casino games is a conscious choice. When you play on the hbdb platform, we want you to stay fully in control — of your time, your money, and your experience. Responsible gaming means enjoying yourself within your means and having the courage to seek help when needed.
On this page you can learn about the protection tools hbdb provides. We want you to be well at all times — inside and outside the game.
hbdb's Protection Tools
Stay protected — every feature we have built is here for you.
Deposit Limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded. Reducing a limit takes effect immediately; increasing a limit takes effect after 24 hours.
Time-Out Feature
If you feel you need a short break, use the time-out feature. You can temporarily suspend your account for anywhere from 24 hours up to 6 weeks. During this period, no bets or deposits can be made.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. Your account can be fully locked for anywhere from one month up to five years. During exclusion, you should not attempt to open a new account.
Betting History & Reports
By logging in to your hbdb account, you can view your betting history, win/loss record, and total spending at any time. Understanding your own patterns is the first step toward responsible gaming.
24/7 Support Team
If you feel you need help, contact hbdb via live chat or email at any time. Our support team is always ready to assist in both Bengali and English.
Minor Protection
hbdb strictly enforces the 21+ age limit. If there are minors in your household, use parental control software on your device and make sure your login details are out of their reach.
Steps to Set Your Own Limits
Log in to your hbdb account
First, sign in to your hbdb account and go to Account Settings.
Open the 'Responsible Gaming' section
In Settings, look for the "Responsible Gaming" option — all protection tools are available there in one place.
Choose the limit or break that suits you
Select a deposit limit, time-out, or self-exclusion — whichever you need — and confirm your choice.
Contact support directly
If you have trouble configuring the settings yourself or need urgent help, speak with hbdb support via live chat or email.
Core Principles of Responsible Betting
Play for entertainment only — not as a way to recover losses or earn income.
Set a budget in advance — only bet what you can afford to lose without it causing a problem.
Do not try to chase losses — placing more bets after a loss only makes the situation worse.
Stick to time limits — decide in advance how long you will play each day.
Spend time with family and friends — do not let gaming become a substitute for social life.
Put your mental health first — stay away from gaming when you are anxious or under mental stress.
Warning Signs of Problem Gambling
If any of the following apply to you or someone close to you, seek help promptly.
- Repeatedly betting to recover lost money and going beyond your budget.
- Wanting to stop or reduce betting but being unable to do so.
- Giving gambling more time and importance than family, work, or studies.
- Taking on debt, draining savings, or borrowing money from loved ones to gamble.
- Hiding your gambling or lying to people close to you about it.
- Feeling restless, irritable, or anxious when not playing.
- Turning to gambling to escape stress, loneliness, or sadness.
Remember: seeking help is not a sign of weakness — it is a sign of courage. The hbdb support team is here for you; reach out at any time via live chat or email.
All hbdb services are for individuals aged 21 and above only.
21+ Age Limit Policy
hbdb strictly verifies age. During registration you must confirm that you are at least 21 years old. If verification shows that a user is below this age limit, the account will be closed immediately and any deposited funds will be returned.
If anyone under the age of 21 lives in your household, keep parental controls active on your device and make sure your hbdb login details are completely secure. Keeping minors away from gambling is a social responsibility — and hbdb is uncompromising on this matter.
Need Help? We're Here
If you feel that gaming is becoming a problem, do not wait — contact hbdb now.
Available 24/7 — live chat is the fastest way to get an immediate response. Support is available in both Bengali and English.
For detailed queries, email us at: [email protected] — our team will respond as quickly as possible.
The hbdb support team handles all responsible gaming matters separately and with full confidentiality.
Responsible Gaming Q&A
Play with awareness, play with enjoyment
Experience safe betting and gaming at hbdb — at your own pace, on your own terms.